Doubleclick.com: No humans are at the other end of the Google ph...

A Doubleclick.com customer review by GetHuman user ~kzim from November 17th, 2017

Background on ~kzim's case

GetHuman: ~kzim - can you tell our other Doubleclick.com customers when your case took place?
~kzim: Yes. It was afternoon, on November 12th.
GetHuman: Did you reach out to Doubleclick.com, and if so, how?
~kzim: I used a help page I found on the GetHuman Doubleclick.com customer service contact info page: Contact Doubleclick.com Customer Service
GetHuman: And which of these common Doubleclick.com customer issues best describes the reason you wanted to talk to them?
(Shows ~kzim a list of common Doubleclick.com problems)
~kzim: "Update account information" was why I was trying to contact.

~kzim's review of Doubleclick.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Doubleclick.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kzim: No humans are at the other end of the Google phones, I have * different numbers*ext. No returned calls in response to my voice mail. Google Fail.
GetHuman: Let's quantify your experience contacting Doubleclick.com. On a scale of 1 to 5, how easy is it go get help on a Doubleclick.com problem?
~kzim: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kzim: I'd give them a one out of five on communication.
GetHuman: And what about Doubleclick.com's ability to quickly and effectively address your problem?
~kzim: For that I would say three out of five.
GetHuman: And finally- any advice for other Doubleclick.com customers?
~kzim: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Doubleclick.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~kzim taken from his Doubleclick.com customer service problem that occurred on November 12th, 2017.

Doubleclick.com

1.00 of 5 stars | 5 reviews

~kzim's Doubleclick.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Doubleclick.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Doubleclick.com in any way.

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