Doubleclick.com: Straight to voice mail and, no matter which but...
A Doubleclick.com customer review by GetHuman user ~Anonymous from November 24th, 2017
Background on ~Anonymous's case
GetHuman: ~Anonymous - can you tell our other Doubleclick.com customers when your case took place?
~Anonymous: Yeah. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Doubleclick.com, and if so, how?
GetHuman: And which of these common Doubleclick.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common Doubleclick.com problems)
~Anonymous: "Overcharge/Strange charge" was why I was trying to contact.
~Anonymous's review of Doubleclick.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Doubleclick.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous: Straight to voice mail and, no matter which button you press, you're routed right back to the main menu. Outrageous!
GetHuman: Let's quantify your experience contacting Doubleclick.com. On a scale of 1 to 5, how easy is it go get help on a Doubleclick.com problem?
~Anonymous: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous: I'd give them a two out of five on communication.
GetHuman: And what about Doubleclick.com's ability to quickly and effectively address your problem?
~Anonymous: For that I would say three out of five.
GetHuman: And finally- any advice for other Doubleclick.com customers?
~Anonymous: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Doubleclick.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his Doubleclick.com customer service problem that occurred on November 16th, 2017.
Doubleclick.com
1.00 of 5 stars | 5 reviews
~Anonymous's Doubleclick.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars
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