Dress Barn: Chinese woman named Janice (store ***) can't un...
A Dress Barn customer review by GetHuman user ~Iris from November 10th, 2017
Background on ~Iris 's case
GetHuman: ~Iris - can you tell our other Dress Barn customers when your case took place?
~Iris : Yes. It was evening, on November 5th.
GetHuman: Did you reach out to Dress Barn, and if so, how?
GetHuman: And which of these common Dress Barn customer issues best describes the reason you wanted to talk to them?
(Shows ~Iris a list of common Dress Barn problems)
~Iris : "Cancel order" was why I was trying to call.
~Iris 's review of Dress Barn customer service
GetHuman: So how would you sum up your experience for GetHuman's Dress Barn customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Iris : Chinese woman named Janice (store ***) can't understand a word she was saying how did she get the job in the first place. Woman named Brenda smelled, body odor was sickening. Leslie seemed very uptight and condescending would never shop at another dress barn
GetHuman: Let's quantify your experience contacting Dress Barn. On a scale of 1 to 5, how easy is it go get help on a Dress Barn problem?
~Iris : I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Iris : I'd give them a one out of five on communication.
GetHuman: And what about Dress Barn's ability to quickly and effectively address your problem?
~Iris : For that I would say four out of five.
GetHuman: And finally- any advice for other Dress Barn customers?
~Iris : Call them early in the day or late. Don't forget any personal or account information you might need for Dress Barn to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Iris taken from his Dress Barn customer service problem that occurred on November 5th, 2017.
Dress Barn
1.00 of 5 stars | 5 reviews
~Iris 's Dress Barn Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars
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