Drillspot.com: Never got the product I ordered. Drillspot cust...

A Drillspot.com customer review by GetHuman user ~Carrie from November 13th, 2017

Background on ~Carrie's case

GetHuman: ~Carrie - can you tell our other Drillspot.com customers when your case took place?
~Carrie: Yeah. It was morning, on November 6th.
GetHuman: Did you reach out to Drillspot.com, and if so, how?
~Carrie: I used the 720-204-3660 number I found for on the GetHuman Drillspot.com customer phone number page I was on: Drillspot.com Customer Service Phone Number
GetHuman: And which of these common Drillspot.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Carrie a list of common Drillspot.com problems)
~Carrie: "Warranty claim" was why I was trying to contact.

~Carrie's review of Drillspot.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Drillspot.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Carrie: Never got the product I ordered. Drillspot customer service lied about a refund then sent me a phoney tracking number saying the item was delivered. I'm out over $***.**.
GetHuman: Let's quantify your experience contacting Drillspot.com. On a scale of 1 to 5, how easy is it go get help on a Drillspot.com problem?
~Carrie: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Carrie: I'd give them a one out of five on communication.
GetHuman: And what about Drillspot.com's ability to quickly and effectively address your problem?
~Carrie: For that I would say two out of five.
GetHuman: And finally- any advice for other Drillspot.com customers?
~Carrie: Call them early in the day or late. Don't forget any personal or account information you might need for Drillspot.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Carrie taken from his Drillspot.com customer service problem that occurred on November 6th, 2017.

Drillspot.com

1.00 of 5 stars | 4 reviews

~Carrie's Drillspot.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
1 out of 5 stars

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