Dropbox: Just needed to talk to someone have had an issu...
A Dropbox customer review by GetHuman user ~Tabernacle Vista Apartments from November 28th, 2017
Background on ~Tabernacle Vista Apartments's case
GetHuman: ~Tabernacle Vista Apartments - can you tell our other Dropbox customers when your case took place?
~Tabernacle Vista Apartments: Yup. It was morning, on November 23rd.
GetHuman: Did you reach out to Dropbox, and if so, how?
GetHuman: And which of these common Dropbox customer issues best describes the reason you wanted to talk to them?
(Shows ~Tabernacle Vista Apartments a list of common Dropbox problems)
~Tabernacle Vista Apartments: "Setup an account" was why I was trying to contact.
~Tabernacle Vista Apartments's review of Dropbox customer service
GetHuman: So how would you sum up your experience for GetHuman's Dropbox customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tabernacle Vista Apartments: Just needed to talk to someone have had an issue for months and can't get it resolved. One conversation for a few minutes would have solved this. TERRIBLE CUSTOMER SERVICES!!!!!!!!!!!!!!
GetHuman: Let's quantify your experience contacting Dropbox. On a scale of 1 to 5, how easy is it go get help on a Dropbox problem?
~Tabernacle Vista Apartments: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tabernacle Vista Apartments: I'd give them a two out of five on communication.
GetHuman: And what about Dropbox's ability to quickly and effectively address your problem?
~Tabernacle Vista Apartments: For that I would say one out of five.
GetHuman: And finally- any advice for other Dropbox customers?
~Tabernacle Vista Apartments: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Dropbox to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Tabernacle Vista Apartments taken from his Dropbox customer service problem that occurred on November 23rd, 2017.