No way to contact Dropbox as a personal custome...
A Dropbox customer review by GetHuman user GetHuman-suesueb from November 29th, 2017
Background on GetHuman-suesueb's case
GetHuman: GetHuman-suesueb - can you tell our other Dropbox customers when your case took place?
GetHuman-suesueb: Sure. It was morning, on November 24th.
GetHuman: Did you reach out to Dropbox, and if so, how?
GetHuman: And which of these common Dropbox customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-suesueb a list of common Dropbox problems)
GetHuman-suesueb: "Refund" was why I was trying to contact.
GetHuman-suesueb's review of Dropbox customer service
GetHuman: So how would you sum up your experience for GetHuman's Dropbox customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-suesueb: No way to contact Dropbox as a personal customer that I can find, and therefore don't know how to resolve a problem that is not covered by FAQs. Seems to be company policy not to support its customers
GetHuman: Let's quantify your experience contacting Dropbox. On a scale of 1 to 5, how easy is it go get help on a Dropbox problem?
GetHuman-suesueb: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-suesueb: I'd give them a one out of five on communication.
GetHuman: And what about Dropbox's ability to quickly and effectively address your problem?
GetHuman-suesueb: For that I would say one out of five.
GetHuman: And finally- any advice for other Dropbox customers?
GetHuman-suesueb: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Dropbox to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-suesueb taken from his Dropbox customer service problem that occurred on November 24th, 2017.