Duncan Hines: perfect size caked leahed out from bottom of pa...
A Duncan Hines customer review by GetHuman user GetHuman-roxy from December 1st, 2017
Background on GetHuman-roxy's case
GetHuman: GetHuman-roxy - can you tell our other Duncan Hines customers when your case took place?
GetHuman-roxy: Yeah. It was morning, on November 27th.
GetHuman: Did you reach out to Duncan Hines, and if so, how?
GetHuman: And which of these common Duncan Hines customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-roxy a list of common Duncan Hines problems)
GetHuman-roxy: "Complaint" was why I was trying to call.
GetHuman-roxy's review of Duncan Hines customer service
GetHuman: So how would you sum up your experience for GetHuman's Duncan Hines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-roxy: perfect size caked leahed out from bottom of pan smoked whole house up
GetHuman: Can you tell the rest of us a bit more from what happened on 11/27/17?
GetHuman-roxy: Defective product
GetHuman: Let's quantify your experience contacting Duncan Hines. On a scale of 1 to 5, how easy is it go get help on a Duncan Hines problem?
GetHuman-roxy: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-roxy: I'd give them a four out of five on communication.
GetHuman: And what about Duncan Hines's ability to quickly and effectively address your problem?
GetHuman-roxy: For that I would say five out of five.
GetHuman: And finally- any advice for other Duncan Hines customers?
GetHuman-roxy: Call them early in the day or late. Don't forget any personal or account information you might need for Duncan Hines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-roxy taken from his Duncan Hines customer service problem that occurred on November 27th, 2017.
Duncan Hines
4.00 of 5 stars | 5 reviews
GetHuman-roxy's Duncan Hines Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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