E-ZPass New York: I was unable to get a receipt for my boss's acc...

A E-ZPass New York customer review by GetHuman user GetHuman-380788 from November 27th, 2017

Background on GetHuman-380788's case

GetHuman: GetHuman-380788 - can you tell our other E-ZPass New York customers when your case took place?
GetHuman-380788: Yup. It was afternoon, on November 19th.
GetHuman: Did you reach out to E-ZPass New York, and if so, how?
GetHuman-380788: I used the 800-333-8655 number I found for on the GetHuman E-ZPass New York customer phone number page I was on: E-ZPass New York Customer Service Phone Number
GetHuman: And which of these common E-ZPass New York customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-380788 a list of common E-ZPass New York problems)
GetHuman-380788: "Change booking" was why I was trying to call.

GetHuman-380788's review of E-ZPass New York customer service

GetHuman: So how would you sum up your experience for GetHuman's E-ZPass New York customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-380788: I was unable to get a receipt for my boss's account. I understand having security but I simply needed a receipt to process an expense report. Why would I want to pay someone else's bill?
GetHuman: Let's quantify your experience contacting E-ZPass New York. On a scale of 1 to 5, how easy is it go get help on a E-ZPass New York problem?
GetHuman-380788: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-380788: I'd give them a five out of five on communication.
GetHuman: And what about E-ZPass New York's ability to quickly and effectively address your problem?
GetHuman-380788: For that I would say five out of five.
GetHuman: And finally- any advice for other E-ZPass New York customers?
GetHuman-380788: Call them early in the day or late. Don't forget any personal or account information you might need for E-ZPass New York to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-380788 taken from his E-ZPass New York customer service problem that occurred on November 19th, 2017.

E-ZPass New York

4.36 of 5 stars | 70 reviews

GetHuman-380788's E-ZPass New York Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like E-ZPass New York, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with E-ZPass New York in any way.

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