EBT Benefit Services: I haven't received my replacement card
A EBT Benefit Services customer review by GetHuman user GetHuman4590 from December 7th, 2017
Background on GetHuman4590's case
GetHuman: GetHuman4590 - can you tell our other EBT Benefit Services customers when your case took place?
GetHuman4590: Sure. It was morning, on December 3rd.
GetHuman: Did you reach out to EBT Benefit Services, and if so, how?
GetHuman: And which of these common EBT Benefit Services customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman4590 a list of common EBT Benefit Services problems)
GetHuman4590: "Overcharge/Strange charge" was why I was trying to call.
GetHuman4590's review of EBT Benefit Services customer service
GetHuman: So how would you sum up your experience for GetHuman's EBT Benefit Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman4590: I haven't received my replacement card
GetHuman: Can you tell the rest of us a bit more from what happened on 12/03/17?
GetHuman4590: I lost my Ga EBT card, I ordered a replacement card through the number on the back of my card.*It's been * days & I haven't received it yet
GetHuman: Let's quantify your experience contacting EBT Benefit Services. On a scale of 1 to 5, how easy is it go get help on a EBT Benefit Services problem?
GetHuman4590: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman4590: I'd give them a one out of five on communication.
GetHuman: And what about EBT Benefit Services's ability to quickly and effectively address your problem?
GetHuman4590: For that I would say four out of five.
GetHuman: And finally- any advice for other EBT Benefit Services customers?
GetHuman4590: Call them early in the day or late. Don't forget any personal or account information you might need for EBT Benefit Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman4590 taken from his EBT Benefit Services customer service problem that occurred on December 3rd, 2017.