EBT Benefit Services: Need to speak with a customer service rep. rega...
A EBT Benefit Services customer review by GetHuman user ~softrac from November 25th, 2017
Background on ~softrac's case
GetHuman: ~softrac - can you tell our other EBT Benefit Services customers when your case took place?
~softrac: Yes. It was afternoon, on November 23rd.
GetHuman: Did you reach out to EBT Benefit Services, and if so, how?
GetHuman: And which of these common EBT Benefit Services customer issues best describes the reason you wanted to talk to them?
(Shows ~softrac a list of common EBT Benefit Services problems)
~softrac: "Renew coverage" was why I was trying to call.
~softrac's review of EBT Benefit Services customer service
GetHuman: So how would you sum up your experience for GetHuman's EBT Benefit Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~softrac: Need to speak with a customer service rep. regarding non receipt of EBT card. Have been approved for Food stamps....No Card.
GetHuman: Let's quantify your experience contacting EBT Benefit Services. On a scale of 1 to 5, how easy is it go get help on a EBT Benefit Services problem?
~softrac: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~softrac: I'd give them a one out of five on communication.
GetHuman: And what about EBT Benefit Services's ability to quickly and effectively address your problem?
~softrac: For that I would say two out of five.
GetHuman: And finally- any advice for other EBT Benefit Services customers?
~softrac: Call them early in the day or late. Don't forget any personal or account information you might need for EBT Benefit Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~softrac taken from his EBT Benefit Services customer service problem that occurred on November 23rd, 2017.
EBT Benefit Services
1.00 of 5 stars | 7 reviews
~softrac's EBT Benefit Services Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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