Empire Blue Cross Blue Shield: BLUE CROSS F...in **** BIG TIME!!**Finally got...

A Empire Blue Cross Blue Shield customer review by GetHuman user ~BlueCross SUCKS from November 19th, 2017

Background on ~BlueCross SUCKS 's case

GetHuman: ~BlueCross SUCKS - can you tell our other Empire Blue Cross Blue Shield customers when your case took place?
~BlueCross SUCKS : Yup. It was morning, on November 11th.
GetHuman: Did you reach out to Empire Blue Cross Blue Shield, and if so, how?
~BlueCross SUCKS : I used the 800-450-8753 number I found for on the GetHuman Empire Blue Cross Blue Shield customer phone number page I was on: Empire Blue Cross Blue Shield Customer Service Phone Number
GetHuman: And which of these common Empire Blue Cross Blue Shield customer issues best describes the reason you wanted to talk to them?
(Shows ~BlueCross SUCKS a list of common Empire Blue Cross Blue Shield problems)
~BlueCross SUCKS : "Records" was why I was trying to call.

~BlueCross SUCKS 's review of Empire Blue Cross Blue Shield customer service

GetHuman: So how would you sum up your experience for GetHuman's Empire Blue Cross Blue Shield customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~BlueCross SUCKS : BLUE CROSS F...in **** BIG TIME!!**Finally got a way to get through...****-***-******Ask for Brian Griffin...say you are family calling...he is the CEO and answers his phone!
GetHuman: Let's quantify your experience contacting Empire Blue Cross Blue Shield. On a scale of 1 to 5, how easy is it go get help on a Empire Blue Cross Blue Shield problem?
~BlueCross SUCKS : I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~BlueCross SUCKS : I'd give them a four out of five on communication.
GetHuman: And what about Empire Blue Cross Blue Shield's ability to quickly and effectively address your problem?
~BlueCross SUCKS : For that I would say five out of five.
GetHuman: And finally- any advice for other Empire Blue Cross Blue Shield customers?
~BlueCross SUCKS : Call them early in the day or late. Don't forget any personal or account information you might need for Empire Blue Cross Blue Shield to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~BlueCross SUCKS taken from his Empire Blue Cross Blue Shield customer service problem that occurred on November 11th, 2017.

Empire Blue Cross Blue Shield

3.33 of 5 stars | 58 reviews
Empire Blue Cross Blue Shield ReviewsEmpire Blue Cross Blue Shield's Phone NumberAll Empire Blue Cross Blue Shield contact info

~BlueCross SUCKS 's Empire Blue Cross Blue Shield Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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