Entertainment Weekly: paid for my new subscription and am still getti...
Background on GetHuman-debbiejc's case
GetHuman: GetHuman-debbiejc - can you tell our other Entertainment Weekly customers when your case took place?
GetHuman-debbiejc: Yes I can. It was middle of the night, on December 1st.
GetHuman: Did you reach out to Entertainment Weekly, and if so, how?
GetHuman: And which of these common Entertainment Weekly customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-debbiejc a list of common Entertainment Weekly problems)
GetHuman-debbiejc: "Cancel Service" was why I was trying to contact.
GetHuman-debbiejc's review of Entertainment Weekly customer service
GetHuman: So how would you sum up your experience for GetHuman's Entertainment Weekly customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-debbiejc: paid for my new subscription and am still getting billed. haven't received an issue yet
GetHuman: Let's quantify your experience contacting Entertainment Weekly. On a scale of 1 to 5, how easy is it go get help on a Entertainment Weekly problem?
GetHuman-debbiejc: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-debbiejc: I'd give them a five out of five on communication.
GetHuman: And what about Entertainment Weekly's ability to quickly and effectively address your problem?
GetHuman-debbiejc: For that I would say two out of five.
GetHuman: And finally- any advice for other Entertainment Weekly customers?
GetHuman-debbiejc: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Entertainment Weekly to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-debbiejc taken from his Entertainment Weekly customer service problem that occurred on December 1st, 2017.
Entertainment Weekly
4.40 of 5 stars | 23 reviews
GetHuman-debbiejc's Entertainment Weekly Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Entertainment Weekly, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Entertainment Weekly in any way.