Equifax (Canada): they answer but it is not the Canadian office...
A Equifax (Canada) customer review by GetHuman user GetHuman-373380 from November 27th, 2017
Background on GetHuman-373380's case
GetHuman: GetHuman-373380 - can you tell our other Equifax (Canada) customers when your case took place?
GetHuman-373380: Yes I can. It was morning, on November 26th.
GetHuman: Did you reach out to Equifax (Canada), and if so, how?
GetHuman: And which of these common Equifax (Canada) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-373380 a list of common Equifax (Canada) problems)
GetHuman-373380: "Complaint" was why I was trying to call.
GetHuman-373380's review of Equifax (Canada) customer service
GetHuman: So how would you sum up your experience for GetHuman's Equifax (Canada) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-373380: they answer but it is not the Canadian office, they refuse to transfer you to the canadian office and they are hard to understand as it is either india, manila, pakistan.*I just want to talk to a canadian as i dont feel comfortably talking about my finance info with someone outside of Canada.
GetHuman: Let's quantify your experience contacting Equifax (Canada). On a scale of 1 to 5, how easy is it go get help on a Equifax (Canada) problem?
GetHuman-373380: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-373380: I'd give them a four out of five on communication.
GetHuman: And what about Equifax (Canada)'s ability to quickly and effectively address your problem?
GetHuman-373380: For that I would say three out of five.
GetHuman: And finally- any advice for other Equifax (Canada) customers?
GetHuman-373380: Call them early in the day or late. Don't forget any personal or account information you might need for Equifax (Canada) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-373380 taken from his Equifax (Canada) customer service problem that occurred on November 26th, 2017.
Equifax (Canada)
3.67 of 5 stars | 18 reviews
GetHuman-373380's Equifax (Canada) Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars
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