Equity Accelerator: I have been calling a month disconects you when...
A Equity Accelerator customer review by GetHuman user GetHuman-ginaemer from December 7th, 2017
Background on GetHuman-ginaemer's case
GetHuman: GetHuman-ginaemer - can you tell our other Equity Accelerator customers when your case took place?
GetHuman-ginaemer: Yes. It was evening, on November 28th.
GetHuman: Did you reach out to Equity Accelerator, and if so, how?
GetHuman: And which of these common Equity Accelerator customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-ginaemer a list of common Equity Accelerator problems)
GetHuman-ginaemer: "None of those really matches why I wanted to call Equity Accelerator that day." was why I was trying to call.
GetHuman-ginaemer's review of Equity Accelerator customer service
GetHuman: So how would you sum up your experience for GetHuman's Equity Accelerator customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-ginaemer: I have been calling a month disconects you when you enter account number
GetHuman: Can you tell the rest of us a bit more from what happened on 11/28/17?
GetHuman-ginaemer: Can't get through by phone
GetHuman: Let's quantify your experience contacting Equity Accelerator. On a scale of 1 to 5, how easy is it go get help on a Equity Accelerator problem?
GetHuman-ginaemer: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-ginaemer: I'd give them a five out of five on communication.
GetHuman: And what about Equity Accelerator's ability to quickly and effectively address your problem?
GetHuman-ginaemer: For that I would say five out of five.
GetHuman: And finally- any advice for other Equity Accelerator customers?
GetHuman-ginaemer: Call them early in the day or late. Don't forget any personal or account information you might need for Equity Accelerator to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-ginaemer taken from his Equity Accelerator customer service problem that occurred on November 28th, 2017.