Eteamz: I do not recommend using this company AT ALL. I...
A Eteamz customer review by GetHuman user ~Sokrplyr2002 from November 3rd, 2017
Background on ~Sokrplyr2002's case
GetHuman: ~Sokrplyr2002 - can you tell our other Eteamz customers when your case took place?
~Sokrplyr2002: Yup. It was morning, on October 28th.
GetHuman: Did you reach out to Eteamz, and if so, how?
GetHuman: And which of these common Eteamz customer issues best describes the reason you wanted to talk to them?
(Shows ~Sokrplyr2002 a list of common Eteamz problems)
~Sokrplyr2002: "Service problem" was why I was trying to contact.
~Sokrplyr2002's review of Eteamz customer service
GetHuman: So how would you sum up your experience for GetHuman's Eteamz customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sokrplyr2002: I do not recommend using this company AT ALL. I cancelled my account and they still renewed it and charged me. When I discovered the charge, I requested a refund and they refused. I would recommend going with TeamSnap as their system is much better and helps make a team managers job much easier.
GetHuman: Let's quantify your experience contacting Eteamz. On a scale of 1 to 5, how easy is it go get help on a Eteamz problem?
~Sokrplyr2002: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sokrplyr2002: I'd give them a one out of five on communication.
GetHuman: And what about Eteamz's ability to quickly and effectively address your problem?
~Sokrplyr2002: For that I would say four out of five.
GetHuman: And finally- any advice for other Eteamz customers?
~Sokrplyr2002: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Eteamz to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sokrplyr2002 taken from his Eteamz customer service problem that occurred on October 28th, 2017.
Eteamz
1.50 of 5 stars | 56 reviews
~Sokrplyr2002's Eteamz Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars
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