Eteamz: Site won't let me renew so my website is down...

A Eteamz customer review by GetHuman user ~Upset from November 6th, 2017

Background on ~Upset's case

GetHuman: ~Upset - can you tell our other Eteamz customers when your case took place?
~Upset: Yes I can. It was afternoon, on October 29th.
GetHuman: Did you reach out to Eteamz, and if so, how?
~Upset: I used a help page I found on the GetHuman Eteamz customer service contact info page: Contact Eteamz Customer Service
GetHuman: And which of these common Eteamz customer issues best describes the reason you wanted to talk to them?
(Shows ~Upset a list of common Eteamz problems)
~Upset: "Technical support" was why I was trying to contact.

~Upset's review of Eteamz customer service

GetHuman: So how would you sum up your experience for GetHuman's Eteamz customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Upset: Site won't let me renew so my website is down. Sent *-* emails to company and they have not responded. I'm now on my *th day of no response. They don't have a phone number to call.
GetHuman: Let's quantify your experience contacting Eteamz. On a scale of 1 to 5, how easy is it go get help on a Eteamz problem?
~Upset: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Upset: I'd give them a two out of five on communication.
GetHuman: And what about Eteamz's ability to quickly and effectively address your problem?
~Upset: For that I would say three out of five.
GetHuman: And finally- any advice for other Eteamz customers?
~Upset: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Eteamz to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Upset taken from his Eteamz customer service problem that occurred on October 29th, 2017.

Eteamz

1.50 of 5 stars | 56 reviews

~Upset's Eteamz Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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