Etihad Airways: Because i have been treated very bad from many...
A Etihad Airways customer review by GetHuman user GetHuman-mirwin7 from December 1st, 2017
Background on GetHuman-mirwin7's case
GetHuman: GetHuman-mirwin7 - can you tell our other Etihad Airways customers when your case took place?
GetHuman-mirwin7: Yes I can. It was morning, on November 26th.
GetHuman: Did you reach out to Etihad Airways, and if so, how?
GetHuman: And which of these common Etihad Airways customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-mirwin7 a list of common Etihad Airways problems)
GetHuman-mirwin7: "Flight delayed" was why I was trying to call.
GetHuman-mirwin7's review of Etihad Airways customer service
GetHuman: So how would you sum up your experience for GetHuman's Etihad Airways customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-mirwin7: Because i have been treated very bad from many etihad staff
GetHuman: Can you tell the rest of us a bit more from what happened on 11/26/17?
GetHuman-mirwin7: Etihad staff are ingnorant and very unhelpfull
GetHuman: Let's quantify your experience contacting Etihad Airways. On a scale of 1 to 5, how easy is it go get help on a Etihad Airways problem?
GetHuman-mirwin7: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-mirwin7: I'd give them a two out of five on communication.
GetHuman: And what about Etihad Airways's ability to quickly and effectively address your problem?
GetHuman-mirwin7: For that I would say five out of five.
GetHuman: And finally- any advice for other Etihad Airways customers?
GetHuman-mirwin7: Call them early in the day or late. Don't forget any personal or account information you might need for Etihad Airways to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-mirwin7 taken from his Etihad Airways customer service problem that occurred on November 26th, 2017.
Etihad Airways
4.00 of 5 stars | 12 reviews
GetHuman-mirwin7's Etihad Airways Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars
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