Etihad Airways: You are ranked "*"for the service provided.*Hel...
A Etihad Airways customer review by GetHuman user ~------ from November 25th, 2017
Background on ~------'s case
GetHuman: ~------ - can you tell our other Etihad Airways customers when your case took place?
~------: Yes. It was afternoon, on November 15th.
GetHuman: Did you reach out to Etihad Airways, and if so, how?
GetHuman: And which of these common Etihad Airways customer issues best describes the reason you wanted to talk to them?
(Shows ~------ a list of common Etihad Airways problems)
~------: "Complaint" was why I was trying to call.
~------'s review of Etihad Airways customer service
GetHuman: So how would you sum up your experience for GetHuman's Etihad Airways customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~------: You are ranked "*"for the service provided.*Helpless waste of time, anxiety, fear. would NEVER recommend thie airline to ANYONE
GetHuman: Let's quantify your experience contacting Etihad Airways. On a scale of 1 to 5, how easy is it go get help on a Etihad Airways problem?
~------: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~------: I'd give them a two out of five on communication.
GetHuman: And what about Etihad Airways's ability to quickly and effectively address your problem?
~------: For that I would say three out of five.
GetHuman: And finally- any advice for other Etihad Airways customers?
~------: Call them early in the day or late. Don't forget any personal or account information you might need for Etihad Airways to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~------ taken from his Etihad Airways customer service problem that occurred on November 15th, 2017.
Etihad Airways
4.00 of 5 stars | 12 reviews
~------'s Etihad Airways Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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