Expansys USA: Answered immediately. Stated this number was no...
A Expansys USA customer review by GetHuman user ~baycat from November 14th, 2017
Background on ~baycat's case
GetHuman: ~baycat - can you tell our other Expansys USA customers when your case took place?
~baycat: Yes. It was morning, on November 7th.
GetHuman: Did you reach out to Expansys USA, and if so, how?
GetHuman: And which of these common Expansys USA customer issues best describes the reason you wanted to talk to them?
(Shows ~baycat a list of common Expansys USA problems)
~baycat: "Track order" was why I was trying to call.
~baycat's review of Expansys USA customer service
GetHuman: So how would you sum up your experience for GetHuman's Expansys USA customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~baycat: Answered immediately. Stated this number was not open for calls and to contact another department but did not give number to call.
GetHuman: Let's quantify your experience contacting Expansys USA. On a scale of 1 to 5, how easy is it go get help on a Expansys USA problem?
~baycat: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~baycat: I'd give them a three out of five on communication.
GetHuman: And what about Expansys USA's ability to quickly and effectively address your problem?
~baycat: For that I would say one out of five.
GetHuman: And finally- any advice for other Expansys USA customers?
~baycat: Call them early in the day or late. Don't forget any personal or account information you might need for Expansys USA to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~baycat taken from his Expansys USA customer service problem that occurred on November 7th, 2017.
Expansys USA
1.00 of 5 stars | 7 reviews
~baycat's Expansys USA Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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