Expedia: I am STILL on hold after ** minutes!! Have yet...
A Expedia customer review by GetHuman user ~Another Ticked Off Customer from November 26th, 2017
Background on ~Another Ticked Off Customer's case
GetHuman: ~Another Ticked Off Customer - can you tell our other Expedia customers when your case took place?
~Another Ticked Off Customer: Yup. It was afternoon, on November 24th.
GetHuman: Did you reach out to Expedia, and if so, how?
GetHuman: And which of these common Expedia customer issues best describes the reason you wanted to talk to them?
(Shows ~Another Ticked Off Customer a list of common Expedia problems)
~Another Ticked Off Customer: "Technical support" was why I was trying to call.
~Another Ticked Off Customer's review of Expedia customer service
GetHuman: So how would you sum up your experience for GetHuman's Expedia customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Another Ticked Off Customer: I am STILL on hold after ** minutes!! Have yet to receive a refund and this is AFTER waiting for over ** Business Days!! Every Rep has a different answer! Even the Supervisors! WILL NEVER BOOK THROUGH THEM AGAIN!! ORBITZ IS THE ONLY WAY TO GO!!!!!
GetHuman: Let's quantify your experience contacting Expedia. On a scale of 1 to 5, how easy is it go get help on a Expedia problem?
~Another Ticked Off Customer: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Another Ticked Off Customer: I'd give them a one out of five on communication.
GetHuman: And what about Expedia's ability to quickly and effectively address your problem?
~Another Ticked Off Customer: For that I would say two out of five.
GetHuman: And finally- any advice for other Expedia customers?
~Another Ticked Off Customer: Call them early in the day or late. Don't forget any personal or account information you might need for Expedia to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Another Ticked Off Customer taken from his Expedia customer service problem that occurred on November 24th, 2017.