Expedia: I called, a lady named Claire replied, answered...
A Expedia customer review by GetHuman user ~Nazim Chagla from November 24th, 2017
Background on ~Nazim Chagla's case
GetHuman: ~Nazim Chagla - can you tell our other Expedia customers when your case took place?
~Nazim Chagla: Yup. It was afternoon, on November 19th.
GetHuman: Did you reach out to Expedia, and if so, how?
GetHuman: And which of these common Expedia customer issues best describes the reason you wanted to talk to them?
(Shows ~Nazim Chagla a list of common Expedia problems)
~Nazim Chagla: "Change booking" was why I was trying to call.
~Nazim Chagla's review of Expedia customer service
GetHuman: So how would you sum up your experience for GetHuman's Expedia customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Nazim Chagla: I called, a lady named Claire replied, answered all my questions nicely and was very courteous .**Well Done Claire
GetHuman: Let's quantify your experience contacting Expedia. On a scale of 1 to 5, how easy is it go get help on a Expedia problem?
~Nazim Chagla: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Nazim Chagla: I'd give them a one out of five on communication.
GetHuman: And what about Expedia's ability to quickly and effectively address your problem?
~Nazim Chagla: For that I would say five out of five.
GetHuman: And finally- any advice for other Expedia customers?
~Nazim Chagla: Call them early in the day or late. Don't forget any personal or account information you might need for Expedia to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Nazim Chagla taken from his Expedia customer service problem that occurred on November 19th, 2017.