It was great! Expedia was very helpful and kind...
A Expedia customer review by GetHuman user ~Satisfied Customer from November 25th, 2017
Background on ~Satisfied Customer's case
GetHuman: ~Satisfied Customer - can you tell our other Expedia customers when your case took place?
~Satisfied Customer: Yeah. It was afternoon, on November 16th.
GetHuman: Did you reach out to Expedia, and if so, how?
GetHuman: And which of these common Expedia customer issues best describes the reason you wanted to talk to them?
(Shows ~Satisfied Customer a list of common Expedia problems)
~Satisfied Customer: "Make a reservation" was why I was trying to call.
~Satisfied Customer's review of Expedia customer service
GetHuman: So how would you sum up your experience for GetHuman's Expedia customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Satisfied Customer: It was great! Expedia was very helpful and kindly assisted me. This was great because I was frustrated at the time. This service definitely works!
GetHuman: Let's quantify your experience contacting Expedia. On a scale of 1 to 5, how easy is it go get help on a Expedia problem?
~Satisfied Customer: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Satisfied Customer: I'd give them a one out of five on communication.
GetHuman: And what about Expedia's ability to quickly and effectively address your problem?
~Satisfied Customer: For that I would say three out of five.
GetHuman: And finally- any advice for other Expedia customers?
~Satisfied Customer: Call them early in the day or late. Don't forget any personal or account information you might need for Expedia to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Satisfied Customer taken from his Expedia customer service problem that occurred on November 16th, 2017.