Problem was USAir but Expedia efficiently refun...
A Expedia customer review by GetHuman user ~Business Traveler from November 23rd, 2017
Background on ~Business Traveler's case
GetHuman: ~Business Traveler - can you tell our other Expedia customers when your case took place?
~Business Traveler: Yes I can. It was morning, on November 16th.
GetHuman: Did you reach out to Expedia, and if so, how?
GetHuman: And which of these common Expedia customer issues best describes the reason you wanted to talk to them?
(Shows ~Business Traveler a list of common Expedia problems)
~Business Traveler: "Make a Booking" was why I was trying to call.
~Business Traveler's review of Expedia customer service
GetHuman: So how would you sum up your experience for GetHuman's Expedia customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Business Traveler: Problem was USAir but Expedia efficiently refunded airfare for cancelled flight and rental car. I was satisfied.
GetHuman: Let's quantify your experience contacting Expedia. On a scale of 1 to 5, how easy is it go get help on a Expedia problem?
~Business Traveler: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Business Traveler: I'd give them a one out of five on communication.
GetHuman: And what about Expedia's ability to quickly and effectively address your problem?
~Business Traveler: For that I would say one out of five.
GetHuman: And finally- any advice for other Expedia customers?
~Business Traveler: Call them early in the day or late. Don't forget any personal or account information you might need for Expedia to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Business Traveler taken from his Expedia customer service problem that occurred on November 16th, 2017.