Expedia: Spoke to a young lady Cornelia she was so helpf...
A Expedia customer review by GetHuman user ~Sarah Kate from November 23rd, 2017
Background on ~Sarah Kate's case
GetHuman: ~Sarah Kate - can you tell our other Expedia customers when your case took place?
~Sarah Kate: Yes I can. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Expedia, and if so, how?
GetHuman: And which of these common Expedia customer issues best describes the reason you wanted to talk to them?
(Shows ~Sarah Kate a list of common Expedia problems)
~Sarah Kate: "Dispute a Charge" was why I was trying to call.
~Sarah Kate's review of Expedia customer service
GetHuman: So how would you sum up your experience for GetHuman's Expedia customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sarah Kate: Spoke to a young lady Cornelia she was so helpful and resolved the problem. Will use this site again so easy.
GetHuman: Let's quantify your experience contacting Expedia. On a scale of 1 to 5, how easy is it go get help on a Expedia problem?
~Sarah Kate: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sarah Kate: I'd give them a two out of five on communication.
GetHuman: And what about Expedia's ability to quickly and effectively address your problem?
~Sarah Kate: For that I would say five out of five.
GetHuman: And finally- any advice for other Expedia customers?
~Sarah Kate: Call them early in the day or late. Don't forget any personal or account information you might need for Expedia to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sarah Kate taken from his Expedia customer service problem that occurred on November 17th, 2017.