Expedia: They can not provide seating at all, so if you...

A Expedia customer review by GetHuman user ~Jack Hoover from November 28th, 2017

Background on ~Jack Hoover's case

GetHuman: ~Jack Hoover - can you tell our other Expedia customers when your case took place?
~Jack Hoover: Yeah. It was evening, on November 18th.
GetHuman: Did you reach out to Expedia, and if so, how?
~Jack Hoover: I used the 800-319-4834 number I found for on the GetHuman Expedia customer phone number page I was on: Expedia Customer Service Phone Number
GetHuman: And which of these common Expedia customer issues best describes the reason you wanted to talk to them?
(Shows ~Jack Hoover a list of common Expedia problems)
~Jack Hoover: "Account access" was why I was trying to call.

~Jack Hoover's review of Expedia customer service

GetHuman: So how would you sum up your experience for GetHuman's Expedia customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jack Hoover: They can not provide seating at all, so if you are travelling with the family you are better off avoiding this company and pay few bucks more and get your tickets directly from airline.
GetHuman: Let's quantify your experience contacting Expedia. On a scale of 1 to 5, how easy is it go get help on a Expedia problem?
~Jack Hoover: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jack Hoover: I'd give them a one out of five on communication.
GetHuman: And what about Expedia's ability to quickly and effectively address your problem?
~Jack Hoover: For that I would say five out of five.
GetHuman: And finally- any advice for other Expedia customers?
~Jack Hoover: Call them early in the day or late. Don't forget any personal or account information you might need for Expedia to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jack Hoover taken from his Expedia customer service problem that occurred on November 18th, 2017.

Expedia

2.07 of 5 stars | 1555 reviews

~Jack Hoover's Expedia Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Expedia, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Expedia in any way.

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