WHAT COMMUNICATION - I paid money to Expedia an...

A Expedia customer review by GetHuman user ~what the hell is a screen name from November 26th, 2017

Background on ~what the hell is a screen name's case

GetHuman: ~what the hell is a screen name - can you tell our other Expedia customers when your case took place?
~what the hell is a screen name: Sure. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Expedia, and if so, how?
~what the hell is a screen name: I used the 800-319-4834 number I found for on the GetHuman Expedia customer phone number page I was on: Expedia Customer Service Phone Number
GetHuman: And which of these common Expedia customer issues best describes the reason you wanted to talk to them?
(Shows ~what the hell is a screen name a list of common Expedia problems)
~what the hell is a screen name: "Change flight" was why I was trying to call.

~what the hell is a screen name's review of Expedia customer service

GetHuman: So how would you sum up your experience for GetHuman's Expedia customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~what the hell is a screen name: WHAT COMMUNICATION - I paid money to Expedia and this is what you get - Expedia a ****** rip off - will call you back in less then ** min. - * hrs. later after **:** pm - why call this late - EXPEDIA PEOPLE HANG UP ON YOU
GetHuman: Let's quantify your experience contacting Expedia. On a scale of 1 to 5, how easy is it go get help on a Expedia problem?
~what the hell is a screen name: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~what the hell is a screen name: I'd give them a three out of five on communication.
GetHuman: And what about Expedia's ability to quickly and effectively address your problem?
~what the hell is a screen name: For that I would say two out of five.
GetHuman: And finally- any advice for other Expedia customers?
~what the hell is a screen name: Call them early in the day or late. Don't forget any personal or account information you might need for Expedia to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~what the hell is a screen name taken from his Expedia customer service problem that occurred on November 20th, 2017.

Expedia

2.07 of 5 stars | 1555 reviews

~what the hell is a screen name's Expedia Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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