Expedia: i am trying to call and am holding for ** min e...
A Expedia customer review by GetHuman user ~kayyam mohammed from November 26th, 2017
Background on ~kayyam mohammed's case
GetHuman: ~kayyam mohammed - can you tell our other Expedia customers when your case took place?
~kayyam mohammed: Yeah. It was afternoon, on November 22nd.
GetHuman: Did you reach out to Expedia, and if so, how?
GetHuman: And which of these common Expedia customer issues best describes the reason you wanted to talk to them?
(Shows ~kayyam mohammed a list of common Expedia problems)
~kayyam mohammed: "Make a reservation" was why I was trying to call.
~kayyam mohammed's review of Expedia customer service
GetHuman: So how would you sum up your experience for GetHuman's Expedia customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kayyam mohammed: i am trying to call and am holding for ** min each phone call for several days and problem not solved, please somebody take care of this, i beg you for the problem. thank you
GetHuman: Let's quantify your experience contacting Expedia. On a scale of 1 to 5, how easy is it go get help on a Expedia problem?
~kayyam mohammed: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kayyam mohammed: I'd give them a five out of five on communication.
GetHuman: And what about Expedia's ability to quickly and effectively address your problem?
~kayyam mohammed: For that I would say one out of five.
GetHuman: And finally- any advice for other Expedia customers?
~kayyam mohammed: Call them early in the day or late. Don't forget any personal or account information you might need for Expedia to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~kayyam mohammed taken from his Expedia customer service problem that occurred on November 22nd, 2017.