Expedia: nunca me contestaron ese telefono y marque tres...
A Expedia customer review by GetHuman user ~yovana hernandez toledo from November 22nd, 2017
Background on ~yovana hernandez toledo's case
GetHuman: ~yovana hernandez toledo - can you tell our other Expedia customers when your case took place?
~yovana hernandez toledo: Yes I can. It was late at night, on November 14th.
GetHuman: Did you reach out to Expedia, and if so, how?
GetHuman: And which of these common Expedia customer issues best describes the reason you wanted to talk to them?
(Shows ~yovana hernandez toledo a list of common Expedia problems)
~yovana hernandez toledo: "Refund" was why I was trying to call.
~yovana hernandez toledo's review of Expedia customer service
GetHuman: So how would you sum up your experience for GetHuman's Expedia customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~yovana hernandez toledo: nunca me contestaron ese telefono y marque tres veces. busquen formas mas factibles de comunicacion, necesito solucionar un pago que me cobraron tres veces con la tarjeta de credito. si son tan amables de comunicarse al celular ********** en colombia o enviarme por correo un numero donde si me contesten, gracias
GetHuman: Let's quantify your experience contacting Expedia. On a scale of 1 to 5, how easy is it go get help on a Expedia problem?
~yovana hernandez toledo: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~yovana hernandez toledo: I'd give them a one out of five on communication.
GetHuman: And what about Expedia's ability to quickly and effectively address your problem?
~yovana hernandez toledo: For that I would say four out of five.
GetHuman: And finally- any advice for other Expedia customers?
~yovana hernandez toledo: Call them early in the day or late. Don't forget any personal or account information you might need for Expedia to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~yovana hernandez toledo taken from his Expedia customer service problem that occurred on November 14th, 2017.