Expo Mobile: I've called this customer service place and I s...
A Expo Mobile customer review by GetHuman user GetHuman-134904 from November 23rd, 2017
Background on GetHuman-134904's case
GetHuman: GetHuman-134904 - can you tell our other Expo Mobile customers when your case took place?
GetHuman-134904: Yes. It was evening, on November 20th.
GetHuman: Did you reach out to Expo Mobile, and if so, how?
GetHuman: And which of these common Expo Mobile customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-134904 a list of common Expo Mobile problems)
GetHuman-134904: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-134904's review of Expo Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Expo Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-134904: I've called this customer service place and I spoke to Bill he yelled at me because I asked to talk to a supervisor. I paid my phone on ******** and today on the ******** my service was disconnected when I asked how they couldn't even tell. This the most horrible phone company I've ever heard from my whole life and they are so RUDE the agents talk to you however they want. Please save your self from the headache of getting with them. Not worth it. Especially they have FALSE ADVERTISEMENT
GetHuman: Let's quantify your experience contacting Expo Mobile. On a scale of 1 to 5, how easy is it go get help on a Expo Mobile problem?
GetHuman-134904: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-134904: I'd give them a three out of five on communication.
GetHuman: And what about Expo Mobile's ability to quickly and effectively address your problem?
GetHuman-134904: For that I would say four out of five.
GetHuman: And finally- any advice for other Expo Mobile customers?
GetHuman-134904: Call them early in the day or late. Don't forget any personal or account information you might need for Expo Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-134904 taken from his Expo Mobile customer service problem that occurred on November 20th, 2017.