Expo Mobile: I was on hold for a half hour without talking t...
A Expo Mobile customer review by GetHuman user ~eff_expo from November 24th, 2017
Background on ~eff_expo's case
GetHuman: ~eff_expo - can you tell our other Expo Mobile customers when your case took place?
~eff_expo: Sure. It was evening, on November 20th.
GetHuman: Did you reach out to Expo Mobile, and if so, how?
GetHuman: And which of these common Expo Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~eff_expo a list of common Expo Mobile problems)
~eff_expo: "Complaint" was why I was trying to call.
~eff_expo's review of Expo Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Expo Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~eff_expo: I was on hold for a half hour without talking to a person at all then they disconnected my call. Eff expo mobile in the A
GetHuman: Let's quantify your experience contacting Expo Mobile. On a scale of 1 to 5, how easy is it go get help on a Expo Mobile problem?
~eff_expo: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~eff_expo: I'd give them a one out of five on communication.
GetHuman: And what about Expo Mobile's ability to quickly and effectively address your problem?
~eff_expo: For that I would say one out of five.
GetHuman: And finally- any advice for other Expo Mobile customers?
~eff_expo: Call them early in the day or late. Don't forget any personal or account information you might need for Expo Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~eff_expo taken from his Expo Mobile customer service problem that occurred on November 20th, 2017.