Dear facebook,Please stop disabling people's ac...
A Facebook customer review by GetHuman user ~Hunter Prescott from November 24th, 2017
Background on ~Hunter Prescott's case
GetHuman: ~Hunter Prescott - can you tell our other Facebook customers when your case took place?
~Hunter Prescott: Yeah. It was afternoon, on November 18th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~Hunter Prescott a list of common Facebook problems)
~Hunter Prescott: "Problem With a Page" was why I was trying to contact.
~Hunter Prescott's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Hunter Prescott: Dear facebook,Please stop disabling people's accounts.Protection needed from Hackers and most of all Only DIsable accounts for people who have the Most REPORTED
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~Hunter Prescott: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Hunter Prescott: I'd give them a two out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~Hunter Prescott: For that I would say three out of five.
GetHuman: And finally- any advice for other Facebook customers?
~Hunter Prescott: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Hunter Prescott taken from his Facebook customer service problem that occurred on November 18th, 2017.