Facebook: I can't log in sign or log out impossible becau...
A Facebook customer review by GetHuman user ~Said Scek Nur from November 26th, 2017
Background on ~Said Scek Nur's case
GetHuman: ~Said Scek Nur - can you tell our other Facebook customers when your case took place?
~Said Scek Nur: Yes. It was late at night, on November 19th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~Said Scek Nur a list of common Facebook problems)
~Said Scek Nur: "Delete Account" was why I was trying to contact.
~Said Scek Nur's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Said Scek Nur: I can't log in sign or log out impossible because I am receiving as followed:-Sorry, this feature isn't available right now*An error occurred while processing this request. Please try again later.
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~Said Scek Nur: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Said Scek Nur: I'd give them a one out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~Said Scek Nur: For that I would say two out of five.
GetHuman: And finally- any advice for other Facebook customers?
~Said Scek Nur: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Said Scek Nur taken from his Facebook customer service problem that occurred on November 19th, 2017.