Facebook: I d not get to speak to a lie person. I simply...
A Facebook customer review by GetHuman user ~mitchell congress from November 26th, 2017
Background on ~mitchell congress's case
GetHuman: ~mitchell congress - can you tell our other Facebook customers when your case took place?
~mitchell congress: Yes I can. It was late at night, on November 16th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~mitchell congress a list of common Facebook problems)
~mitchell congress: "Update account information" was why I was trying to contact.
~mitchell congress's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mitchell congress: I d not get to speak to a lie person. I simply need to deactivate my facebook page. My name is mitchell congress . my mail s *****@***.com Please contact me
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~mitchell congress: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mitchell congress: I'd give them a one out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~mitchell congress: For that I would say one out of five.
GetHuman: And finally- any advice for other Facebook customers?
~mitchell congress: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mitchell congress taken from his Facebook customer service problem that occurred on November 16th, 2017.