Facebook: I have waited weeks for contact on how to get i...
A Facebook customer review by GetHuman user ~aryons open door cafe from November 23rd, 2017
Background on ~aryons open door cafe's case
GetHuman: ~aryons open door cafe - can you tell our other Facebook customers when your case took place?
~aryons open door cafe: Yes. It was afternoon, on November 20th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~aryons open door cafe a list of common Facebook problems)
~aryons open door cafe: "Merge Pages" was why I was trying to contact.
~aryons open door cafe's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~aryons open door cafe: I have waited weeks for contact on how to get into my business page. Still no response
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~aryons open door cafe: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~aryons open door cafe: I'd give them a four out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~aryons open door cafe: For that I would say one out of five.
GetHuman: And finally- any advice for other Facebook customers?
~aryons open door cafe: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~aryons open door cafe taken from his Facebook customer service problem that occurred on November 20th, 2017.