Facebook: I want to speak to the Legal department, becaus...
A Facebook customer review by GetHuman user ~Ben King from November 22nd, 2017
Background on ~Ben King's case
GetHuman: ~Ben King - can you tell our other Facebook customers when your case took place?
~Ben King: Yes I can. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~Ben King a list of common Facebook problems)
~Ben King: "Recover account" was why I was trying to contact.
~Ben King's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ben King: I want to speak to the Legal department, because my Pages have been shut down and I have been suspended for exercising my civil rights, I hope to put a law suite against *FB for violating those rights especially the First Amendment. I will not tolerate being told what I can and cannot say by some half witted communist liberals
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~Ben King: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ben King: I'd give them a four out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~Ben King: For that I would say one out of five.
GetHuman: And finally- any advice for other Facebook customers?
~Ben King: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ben King taken from his Facebook customer service problem that occurred on November 13th, 2017.