Facebook: It was plms with my account is temporarily lock...
A Facebook customer review by GetHuman user ~Jennifer Townsend from November 26th, 2017
Background on ~Jennifer Townsend 's case
GetHuman: ~Jennifer Townsend - can you tell our other Facebook customers when your case took place?
~Jennifer Townsend : Yup. It was evening, on November 23rd.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~Jennifer Townsend a list of common Facebook problems)
~Jennifer Townsend : "Fraud" was why I was trying to contact.
~Jennifer Townsend 's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jennifer Townsend : It was plms with my account is temporarily locked it hard to find help given up how to communication online or if not getting live rep communication I am so sad leave opened my email same and password too I don't want to make it gone of my pictures I don't want to change password and email too townsendjennifer**@ gmail .com but it two way other thing too *****@***.com same of share not want to who did locked it up my account from my account is temporarily locked i still disappointed so sad make me mad over again three days I hate it locked it up no steal my password no way my own pravite period come on now unlock opened now
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~Jennifer Townsend : I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jennifer Townsend : I'd give them a one out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~Jennifer Townsend : For that I would say one out of five.
GetHuman: And finally- any advice for other Facebook customers?
~Jennifer Townsend : Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jennifer Townsend taken from his Facebook customer service problem that occurred on November 23rd, 2017.