Facebook: MY friends and contacts are MY friends and cont...
A Facebook customer review by GetHuman user ~garyliving from November 22nd, 2017
Background on ~garyliving's case
GetHuman: ~garyliving - can you tell our other Facebook customers when your case took place?
~garyliving: Yeah. It was late at night, on November 19th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~garyliving a list of common Facebook problems)
~garyliving: "Recover Hacked Account" was why I was trying to contact.
~garyliving's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~garyliving: MY friends and contacts are MY friends and contacts. If have to put up with your offensive, banal and ubiquitous ads **** (never did I invite them to my page!) so...why can I not invite all of my friends to as many events as I please and as often as I please? If some one is on MY list that means we have BOTH agreed to be friends...right!? what business is it therefore of FACEBOOK to CENSOR any of my communications with my friends?! I have the right to invite whomever I please...whenever I please. IF someone does not want to see my event THEY are FREE to unfriend me or simply not look at my event! WHO asked Facebook to be BIG BROTHER?!
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~garyliving: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~garyliving: I'd give them a one out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~garyliving: For that I would say four out of five.
GetHuman: And finally- any advice for other Facebook customers?
~garyliving: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~garyliving taken from his Facebook customer service problem that occurred on November 19th, 2017.