Why is it Facebook REFUSES to take spam and spa...
A Facebook customer review by GetHuman user ~fuck off from November 24th, 2017
Background on ~fuck off's case
GetHuman: ~fuck off - can you tell our other Facebook customers when your case took place?
~fuck off: Yes. It was evening, on November 15th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~fuck off a list of common Facebook problems)
~fuck off: "Refund" was why I was trying to contact.
~fuck off's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~fuck off: Why is it Facebook REFUSES to take spam and spammers seriously? I have reported the same spammer more than *** times and they are still on Facebook. AND I can't block them.
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~fuck off: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~fuck off: I'd give them a one out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~fuck off: For that I would say four out of five.
GetHuman: And finally- any advice for other Facebook customers?
~fuck off: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~fuck off taken from his Facebook customer service problem that occurred on November 15th, 2017.