Facebook: i despise fb now. their too into ppls business...
A Facebook customer review by GetHuman user ~fallen archangel from November 28th, 2017
Background on ~fallen archangel's case
GetHuman: ~fallen archangel - can you tell our other Facebook customers when your case took place?
~fallen archangel: Sure. It was evening, on November 25th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~fallen archangel a list of common Facebook problems)
~fallen archangel: "Fraud" was why I was trying to contact.
~fallen archangel's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~fallen archangel: i despise fb now. their too into ppls business and they have horrible ways of healping with matters.
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~fallen archangel: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~fallen archangel: I'd give them a one out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~fallen archangel: For that I would say four out of five.
GetHuman: And finally- any advice for other Facebook customers?
~fallen archangel: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~fallen archangel taken from his Facebook customer service problem that occurred on November 25th, 2017.