Facebook: i need to talk to a live person and i cant find...
A Facebook customer review by GetHuman user ~karrie kinkaid from November 25th, 2017
Background on ~karrie kinkaid 's case
GetHuman: ~karrie kinkaid - can you tell our other Facebook customers when your case took place?
~karrie kinkaid : Yeah. It was morning, on November 15th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~karrie kinkaid a list of common Facebook problems)
~karrie kinkaid : "Merge Pages" was why I was trying to contact.
~karrie kinkaid 's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~karrie kinkaid : i need to talk to a live person and i cant find one that i can talk to i need help with white triangle for dreamland and other games that i play on
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~karrie kinkaid : I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~karrie kinkaid : I'd give them a two out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~karrie kinkaid : For that I would say one out of five.
GetHuman: And finally- any advice for other Facebook customers?
~karrie kinkaid : Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~karrie kinkaid taken from his Facebook customer service problem that occurred on November 15th, 2017.