Facebook: i was blocked for upload videos. please unblock...
A Facebook customer review by GetHuman user ~stevv steven (edwin) from November 26th, 2017
Background on ~stevv steven (edwin)'s case
GetHuman: ~stevv steven (edwin) - can you tell our other Facebook customers when your case took place?
~stevv steven (edwin): Yeah. It was morning, on November 24th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~stevv steven (edwin) a list of common Facebook problems)
~stevv steven (edwin): "Account hacked" was why I was trying to contact.
~stevv steven (edwin)'s review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~stevv steven (edwin): i was blocked for upload videos. please unblock me. i really cant find the copyrights of owners :( help me please
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~stevv steven (edwin): I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~stevv steven (edwin): I'd give them a four out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~stevv steven (edwin): For that I would say three out of five.
GetHuman: And finally- any advice for other Facebook customers?
~stevv steven (edwin): Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~stevv steven (edwin) taken from his Facebook customer service problem that occurred on November 24th, 2017.