Famous Dave's of America, Inc.: we arrived at *:** was seated they took or drin...

A Famous Dave's of America, Inc. customer review by GetHuman user ~bluntbrush from November 27th, 2017

Background on ~bluntbrush's case

GetHuman: ~bluntbrush - can you tell our other Famous Dave's of America, Inc. customers when your case took place?
~bluntbrush: Yup. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to Famous Dave's of America, Inc., and if so, how?
~bluntbrush: I used the 952-294-1300 number I found for on the GetHuman Famous Dave's of America, Inc. customer phone number page I was on: Famous Dave's of America, Inc. Customer Service Phone Number
GetHuman: And which of these common Famous Dave's of America, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~bluntbrush a list of common Famous Dave's of America, Inc. problems)
~bluntbrush: "Cancel a reservation" was why I was trying to call.

~bluntbrush's review of Famous Dave's of America, Inc. customer service

GetHuman: So how would you sum up your experience for GetHuman's Famous Dave's of America, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bluntbrush: we arrived at *:** was seated they took or drinks and orders. Then came back and said they close at **:** and offered chicken wings only after they served the drinks. The wings were hard and cold. Why take in more patrons if you cant provide the service then rush out. I asked the manager if we could leave and not pay for the drinks since the perception was we were going to get service, she smiles and in said no I wonder if I was WHITE the service would be different! Laurel Maryland, by Best Buy the total bill was **.** for chicken wing platters cold deep fried and UCKY!
GetHuman: Let's quantify your experience contacting Famous Dave's of America, Inc.. On a scale of 1 to 5, how easy is it go get help on a Famous Dave's of America, Inc. problem?
~bluntbrush: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bluntbrush: I'd give them a one out of five on communication.
GetHuman: And what about Famous Dave's of America, Inc.'s ability to quickly and effectively address your problem?
~bluntbrush: For that I would say one out of five.
GetHuman: And finally- any advice for other Famous Dave's of America, Inc. customers?
~bluntbrush: Call them early in the day or late. Don't forget any personal or account information you might need for Famous Dave's of America, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bluntbrush taken from his Famous Dave's of America, Inc. customer service problem that occurred on November 22nd, 2017.

Famous Dave's of America, Inc.

2.00 of 5 stars | 26 reviews

~bluntbrush's Famous Dave's of America, Inc. Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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