Famousfootwear.com: this is for store on Cheyenne*Rainbow. they suc...
A Famousfootwear.com customer review by GetHuman user ~ian from November 22nd, 2017
Background on ~ian's case
GetHuman: ~ian - can you tell our other Famousfootwear.com customers when your case took place?
~ian: Yup. It was afternoon, on November 16th.
GetHuman: Did you reach out to Famousfootwear.com, and if so, how?
GetHuman: And which of these common Famousfootwear.com customer issues best describes the reason you wanted to talk to them?
(Shows ~ian a list of common Famousfootwear.com problems)
~ian: "Returns" was why I was trying to call.
~ian's review of Famousfootwear.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Famousfootwear.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ian: this is for store on Cheyenne*Rainbow. they **** i suppose to get a **% off for downloading their and i didnt get it cause i had no wifi service there. i asked them * times if there was any other way to give me my discount n all * times they said no! no! no! no! no! no! showed them the app on my phone, the card said nothing about getting a coupon off the app n all u can say is NO!
GetHuman: Let's quantify your experience contacting Famousfootwear.com. On a scale of 1 to 5, how easy is it go get help on a Famousfootwear.com problem?
~ian: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ian: I'd give them a three out of five on communication.
GetHuman: And what about Famousfootwear.com's ability to quickly and effectively address your problem?
~ian: For that I would say two out of five.
GetHuman: And finally- any advice for other Famousfootwear.com customers?
~ian: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Famousfootwear.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ian taken from his Famousfootwear.com customer service problem that occurred on November 16th, 2017.
Famousfootwear.com
1.75 of 5 stars | 4 reviews
~ian's Famousfootwear.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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