Famousfootwear.com: very rude and unhelpful service online asked to...
A Famousfootwear.com customer review by GetHuman user ~shoelover from November 10th, 2017
Background on ~shoelover's case
GetHuman: ~shoelover - can you tell our other Famousfootwear.com customers when your case took place?
~shoelover: Sure. It was middle of the night, on November 6th.
GetHuman: Did you reach out to Famousfootwear.com, and if so, how?
GetHuman: And which of these common Famousfootwear.com customer issues best describes the reason you wanted to talk to them?
(Shows ~shoelover a list of common Famousfootwear.com problems)
~shoelover: "Returns" was why I was trying to call.
~shoelover's review of Famousfootwear.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Famousfootwear.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~shoelover: very rude and unhelpful service online asked to see if in shoe is in stock online by checking inventory and they didnt just kept telling me what the website already says.
GetHuman: Let's quantify your experience contacting Famousfootwear.com. On a scale of 1 to 5, how easy is it go get help on a Famousfootwear.com problem?
~shoelover: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~shoelover: I'd give them a one out of five on communication.
GetHuman: And what about Famousfootwear.com's ability to quickly and effectively address your problem?
~shoelover: For that I would say one out of five.
GetHuman: And finally- any advice for other Famousfootwear.com customers?
~shoelover: Call them early in the day or late. Don't forget any personal or account information you might need for Famousfootwear.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~shoelover taken from his Famousfootwear.com customer service problem that occurred on November 6th, 2017.