Fifth Third Bank: I went to there ATM to make a deposit and it to...
A Fifth Third Bank customer review by GetHuman user ~Very disappointed customer from November 15th, 2017
Background on ~Very disappointed customer's case
GetHuman: ~Very disappointed customer - can you tell our other Fifth Third Bank customers when your case took place?
~Very disappointed customer: Sure. It was evening, on November 10th.
GetHuman: Did you reach out to Fifth Third Bank, and if so, how?
GetHuman: And which of these common Fifth Third Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~Very disappointed customer a list of common Fifth Third Bank problems)
~Very disappointed customer: "Question" was why I was trying to call.
~Very disappointed customer's review of Fifth Third Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's Fifth Third Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Very disappointed customer: I went to there ATM to make a deposit and it toke my cash and my debit card and told me to call customer service. Well guess what it's Saturday they are close and I don't have access to my money. What kind of service it that.
GetHuman: Let's quantify your experience contacting Fifth Third Bank. On a scale of 1 to 5, how easy is it go get help on a Fifth Third Bank problem?
~Very disappointed customer: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Very disappointed customer: I'd give them a five out of five on communication.
GetHuman: And what about Fifth Third Bank's ability to quickly and effectively address your problem?
~Very disappointed customer: For that I would say one out of five.
GetHuman: And finally- any advice for other Fifth Third Bank customers?
~Very disappointed customer: Call them early in the day or late. Don't forget any personal or account information you might need for Fifth Third Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Very disappointed customer taken from his Fifth Third Bank customer service problem that occurred on November 10th, 2017.