Fifth Third Bank: calling the *** number for credit*debit card is...
A Fifth Third Bank customer review by GetHuman user GetHuman-222965 from November 26th, 2017
Background on GetHuman-222965's case
GetHuman: GetHuman-222965 - can you tell our other Fifth Third Bank customers when your case took place?
GetHuman-222965: Yes I can. It was late at night, on November 16th.
GetHuman: Did you reach out to Fifth Third Bank, and if so, how?
GetHuman: And which of these common Fifth Third Bank customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-222965 a list of common Fifth Third Bank problems)
GetHuman-222965: "Question" was why I was trying to call.
GetHuman-222965's review of Fifth Third Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's Fifth Third Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-222965: calling the *** number for credit*debit card issues, you get a robot listing various options none of which apply to you. The only way to get a human is to select the option inidcating you want to dispute a charge (even if your issue is something else). Otherwise you will be on the spin cycle forever.
GetHuman: Let's quantify your experience contacting Fifth Third Bank. On a scale of 1 to 5, how easy is it go get help on a Fifth Third Bank problem?
GetHuman-222965: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-222965: I'd give them a three out of five on communication.
GetHuman: And what about Fifth Third Bank's ability to quickly and effectively address your problem?
GetHuman-222965: For that I would say four out of five.
GetHuman: And finally- any advice for other Fifth Third Bank customers?
GetHuman-222965: Call them early in the day or late. Don't forget any personal or account information you might need for Fifth Third Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-222965 taken from his Fifth Third Bank customer service problem that occurred on November 16th, 2017.