Fifth Third Bank: who is in charge of this system with an along w...
A Fifth Third Bank customer review by GetHuman user ~gentlemens club from November 21st, 2017
Background on ~gentlemens club's case
GetHuman: ~gentlemens club - can you tell our other Fifth Third Bank customers when your case took place?
~gentlemens club: Yeah. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Fifth Third Bank, and if so, how?
GetHuman: And which of these common Fifth Third Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~gentlemens club a list of common Fifth Third Bank problems)
~gentlemens club: "Complaint" was why I was trying to call.
~gentlemens club's review of Fifth Third Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's Fifth Third Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~gentlemens club: who is in charge of this system with an along with automated system ...then i got LAURA on the phone who was probably the most rude ,snippy person to deal with and basically left me helpless ..who hires these individuals..they should be terminated,regardless thank you.
GetHuman: Let's quantify your experience contacting Fifth Third Bank. On a scale of 1 to 5, how easy is it go get help on a Fifth Third Bank problem?
~gentlemens club: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~gentlemens club: I'd give them a one out of five on communication.
GetHuman: And what about Fifth Third Bank's ability to quickly and effectively address your problem?
~gentlemens club: For that I would say one out of five.
GetHuman: And finally- any advice for other Fifth Third Bank customers?
~gentlemens club: Call them early in the day or late. Don't forget any personal or account information you might need for Fifth Third Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~gentlemens club taken from his Fifth Third Bank customer service problem that occurred on November 14th, 2017.