FiltersFast.com: I DID not get a notification as I was promised...
A FiltersFast.com customer review by GetHuman user ~bruecco from November 27th, 2017
Background on ~bruecco's case
GetHuman: ~bruecco - can you tell our other FiltersFast.com customers when your case took place?
~bruecco: Sure. It was evening, on November 25th.
GetHuman: Did you reach out to FiltersFast.com, and if so, how?
GetHuman: And which of these common FiltersFast.com customer issues best describes the reason you wanted to talk to them?
(Shows ~bruecco a list of common FiltersFast.com problems)
~bruecco: "Make a purchase" was why I was trying to call.
~bruecco's review of FiltersFast.com customer service
GetHuman: So how would you sum up your experience for GetHuman's FiltersFast.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bruecco: I DID not get a notification as I was promised ***** via a phone conversation, I called today and I was told my filter has not shipped, the lady told me repeatedly that she sent the request while we were on the phone, If I do not receive my filter by this Friday as promised yesterday I want want a REFUND.. I should have read all the reviews before giving them my money!
GetHuman: Let's quantify your experience contacting FiltersFast.com. On a scale of 1 to 5, how easy is it go get help on a FiltersFast.com problem?
~bruecco: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bruecco: I'd give them a five out of five on communication.
GetHuman: And what about FiltersFast.com's ability to quickly and effectively address your problem?
~bruecco: For that I would say five out of five.
GetHuman: And finally- any advice for other FiltersFast.com customers?
~bruecco: Call them early in the day or late. Don't forget any personal or account information you might need for FiltersFast.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bruecco taken from his FiltersFast.com customer service problem that occurred on November 25th, 2017.
FiltersFast.com
3.50 of 5 stars | 17 reviews
~bruecco's FiltersFast.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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