FiltersFast.com: Waited on hold for ** minutes? Not anymore, don...
A FiltersFast.com customer review by GetHuman user GetHuman-45962 from November 24th, 2017
Background on GetHuman-45962's case
GetHuman: GetHuman-45962 - can you tell our other FiltersFast.com customers when your case took place?
GetHuman-45962: Yeah. It was morning, on November 20th.
GetHuman: Did you reach out to FiltersFast.com, and if so, how?
GetHuman: And which of these common FiltersFast.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-45962 a list of common FiltersFast.com problems)
GetHuman-45962: "Cancel order" was why I was trying to call.
GetHuman-45962's review of FiltersFast.com customer service
GetHuman: So how would you sum up your experience for GetHuman's FiltersFast.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-45962: Waited on hold for ** minutes? Not anymore, done with this company. Ordered on Amazon and saved **% including shipping....
GetHuman: Let's quantify your experience contacting FiltersFast.com. On a scale of 1 to 5, how easy is it go get help on a FiltersFast.com problem?
GetHuman-45962: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-45962: I'd give them a two out of five on communication.
GetHuman: And what about FiltersFast.com's ability to quickly and effectively address your problem?
GetHuman-45962: For that I would say five out of five.
GetHuman: And finally- any advice for other FiltersFast.com customers?
GetHuman-45962: Call them early in the day or late. Don't forget any personal or account information you might need for FiltersFast.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-45962 taken from his FiltersFast.com customer service problem that occurred on November 20th, 2017.
FiltersFast.com
3.50 of 5 stars | 17 reviews
GetHuman-45962's FiltersFast.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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