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Fingerhut: Hey every one. Was on hold again. Waiting, givi...

A Fingerhut customer review by GetHuman user ~Waisting Time with FH. from November 19th, 2017

Background on ~Waisting Time with FH.'s case

GetHuman: ~Waisting Time with FH. - can you tell our other Fingerhut customers when your case took place?

~Waisting Time with FH.: Yeah. It was middle of the night, on November 14th.

GetHuman: Did you reach out to Fingerhut, and if so, how?

~Waisting Time with FH.: I used the 800-208-2500 number I found for on the GetHuman Fingerhut customer phone number page I was on: Fingerhut Customer Service Phone Number

GetHuman: And which of these common Fingerhut customer issues best describes the reason you wanted to talk to them?

(Shows ~Waisting Time with FH. a list of common Fingerhut problems)

~Waisting Time with FH.: "Cancel Order" was why I was trying to call.

~Waisting Time with FH.'s review of Fingerhut customer service

GetHuman: So how would you sum up your experience for GetHuman's Fingerhut customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.

~Waisting Time with FH.: Hey every one. Was on hold again. Waiting, giving all the info. needed & after all this with many transfers- THEY ARE CLOSED..DO NOT WAIST your time with this company !!

GetHuman: Let's quantify your experience contacting Fingerhut. On a scale of 1 to 5, how easy is it go get help on a Fingerhut problem?

~Waisting Time with FH.: I'd give them a one out of five for ease of finding your way to help.

GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?

~Waisting Time with FH.: I'd give them a one out of five on communication.

GetHuman: And what about Fingerhut's ability to quickly and effectively address your problem?

~Waisting Time with FH.: For that I would say five out of five.

GetHuman: And finally- any advice for other Fingerhut customers?

~Waisting Time with FH.: Call them early in the day or late. Don't forget any personal or account information you might need for Fingerhut to know who you are.

GetHuman: Well there you have it. Some useful feedback and words from ~Waisting Time with FH. taken from his Fingerhut customer service problem that occurred on November 14th, 2017.

Fingerhut

2.00 of 5 stars | 126 reviews

Fingerhut Reviews Fingerhut's Phone Number All Fingerhut contact info

~Waisting Time with FH.'s Fingerhut Review

Difficulty of finding help

1 out of 5 stars

Quality of communication

1 out of 5 stars

Timeliness and professionalism

5 out of 5 stars

Overall customer service rating

2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Fingerhut, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Fingerhut in any way.

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